Service Regulation

1. GENERAL RULES

These Rules apply to the sale of USYK vs DUBOIS 2: Heavyweight Championship of the World boxing evening tickets on rtticket.com, provided that the rules of the organizers (hereinafter referred to as the “Organizer Rules”) or direct sellers (hereinafter referred to as the “Organizers”) may impose on buyers additional obligations not specified in these Rules.

The sale of tickets on the rtticket.com website is carried out by: RTFIGHT.COM FZCO

(hereinafter: “RTF” or “Company”).

Registered office: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

Email address: [email protected]

2. PROCEDURE FOR CONCLUDING CONTRACTS AND PURCHASES

The Tickets are on sale at rtticket.com.

When ordering Tickets and making payment for them, the Client is obliged to exercise due diligence. Entering incorrect data, such as payment amount, e-mail address or payer data that prevents the identification of the Client, may lead to a refusal to process a payment and annul the transaction.

When purchasing tickets by the Customer, RTF acts as an intermediary between the Event Organizer and the Customer. RTF is responsible for providing an entry ticket to the event. The organizer is obliged to provide the ticket holder with the opportunity to participate in the event.

2.1. Buying tickets on rtticket.com

After selecting the category and type of tickets and selecting the seats on the stadium plan where the selected event takes place, fill out the form with personal data and select the method of payment for tickets.

If you choose to pay with card, then the Client, by clicking the "Confirm and pay" field, expresses a desire to be bound by a distance contract and books a ticket to the event. Pressing the "Confirm and pay" button means an order with an obligation to pay and is a confirmation of the purchase on the www.rtticket.com.

If you have any doubts about the correctness of the booking process, please contact the service department by e-mail [email protected].

It is forbidden to use bots or other automated means that allow you to buy tickets without the participation of the Client. We reserve the right to cancel tickets purchased using unauthorized tools.

3. TICKETS

3.1. Basic Rules

The ticket is a document giving the right to participate in the event for which it was issued. Buying a ticket means acceptance of the Rules for participation in the event. One ticket entitles one person to enter.

The ticket is subject to verification at the entrance to the event - it is not possible to reuse the ticket. The ticket cannot be photocopied, scanned or copied in any other way - if such behavior is detected, the ticket loses its validity.

The customer must keep the tickets in a safe place. RTF is not responsible for lost or stolen tickets.

The customer has the right to check the compliance of the ticket with the content of the order placed by him. If the content of the ticket does not match the order, the Client is obliged to immediately report this fact to the RTF support service, as errors in the content of the tickets may lead to refusal to participate in the event.

Destruction of the ticket may result in the inability to verify the code and, as a result, to the denial of admission to the event.

The ticket gives the right to participate in the event at the place indicated in its content. RTF and the Organizer, in justified cases, in particular for technical or operational reasons, have the right to replace the originally ordered seats with others both before and during the event.

Decisions to cancel the event, refund for the cancellation of the event, replace the ticket, refuse admission to the event, order to leave the event, change the program of the event, the place of the ticket holder are made by the Organizer on the terms set forth in the rules of the event.

3.2. Prices and price categories

Tickets in various price categories are available in the RTF sales system. The organizer decides on the cost of tickets for the event. RTF acts only as an intermediary in their sale. The organizer decides on the belonging of specific places to a particular price category.

The arena plan map posted on the rtticket.com website is for illustrative purposes only. Detailed information about the conditions, including visibility from certain places in the arena, is provided by the Organizer, and in case of doubt, the Customer must request information on this from the Organizer. RTF does not have any information in this regard and therefore is not responsible for any inconvenience to the Client related to specific place chosen by the Client.

When selling tickets through the RTF, the pool of tickets may be increased (additional tickets may be added for sale) or reduced. Therefore, Customers are advised to familiarize themselves with the current offer of the RTF.

Ticket prices may change during the sale. Thus, in the event of cancellation of a ticket reservation made through the RTF sales system, for example, in connection with the Customer paying for tickets after the due date, RTF shall not be liable to the Customer for the inability to purchase tickets at the price originally chosen by the Customer (in particular, if the price in the meantime increases in tickets for this event or only more expensive tickets remain in the RTF offer).

Additional fees may be added to the price of tickets (in particular, a service fee expressed as a percentage of the total cost of the ticket for the event, or fees imposed by the Organizer of the event). The client will be informed of the amount of additional fees and the total cost of the purchase before allowing him to purchase a ticket to the event.

4. DELIVERY AND COLLECTION OF TICKETS

4.1 General rules

To purchase a ticket to an event through the RTF system, the client must be registered on rtticket.com.

After paying for the reservation, the client receives confirmation of the purchase of tickets by email. After receiving such confirmation, electronic tickets will appear in the user’s personal account on rtticket.com in the near future.

4.2. Ticket

One ticket entitles one person to participate in the respective event. RTF shall not be liable for the consequences of an unauthorized duplication of a home ticket by the Booker, or by third parties to whom the Booker provided details of the received Ticket (including a printout or an electronic copy).

5. METHOD AND DATE OF PAYMENT

5.1. Basic Rules

Payment for tickets when buying on the rtticket.com website is possible using card. The use of this payment method will require the conclusion of a separate agreement with the provider of this payment service.

5.2 If you choose to pay by card, by clicking the “I confirm purchase and payment” field, he expresses his desire to be bound by a distance contract and books a ticket for the event of his choice. Clicking the “Confirm and Pay” button constitutes an order with payment obligation and confirms the purchase on the website www.rtticket.com. The Client is then redirected to the Stripe website. Once RTF receives information from Stripe about the payment made by the Client, a confirmation is sent to the specified email address. The client receives a ticket booking confirmation and an electronic ticket on rtticket.com.

7. ACCESS AND PARTICIPATION

The organizer and the owner or manager of the facility where the event is held have the right to refuse entry if customers violate any of the terms and conditions of the event or the conditions set by them. The organizer, owner or manager of the venue where the event is being held may conduct security checks from time to time to ensure the safety of customers.

Unauthorized use of photographic or recording equipment is prohibited. Laser pens, mobile phones, dogs (except for guide dogs for persons with disabilities) and customers' own food and drink may also be prohibited (please check the rules of the facility and the rules of the organizer).

Before purchasing Tickets, the Client is obliged to familiarize himself with these Rules and detailed information about a particular event. During some events, special effects such as sound, audiovisual, lighting and pyrotechnics may be used, which may be a contraindication for some people for health reasons.

8. TICKET / BOOKING REFUND

8.1. Return

If the Organizer's Regulations for that event provide for the return of tickets, and to the extent that such a return is provided, the following rules apply to RTF's participation in the return procedure.

In the event of a return of the Ticket, RTF undertakes to reimburse the Customer for the cost of the Ticket in the event and within the amounts received for this purpose by RTF from the Organizer.

If RTF receives reliable information from the Organizer about the cancellation or change of the event date or time, RTF will take the necessary steps to provide Customers with relevant information as soon as possible.

In case of return of tickets for the reasons provided for in clauses 8.2.1 and 8.2.2, the Company may require the Client to provide additional personal data necessary to identify the client, for example, Last Name, First Name, email address, photo of an identity document, data on the amount of payment, , etc.

8.2.1. Refund in case of cancellation of the event

In case of payment by card, the paid amount is returned to the Client's bank account, from which the payment was made.

Refunds for purchased tickets are made within 14 days of the cancellation of the event.

8.2.2. Refund in case of change of the date or place of the event

In the event of a change in the date of the event, the Organizer, through the RTF, will offer the Clients seats for the selected event on a different date (if available) at a cost corresponding to the cost of the tickets originally purchased. To return a ticket, send a message to the support service, providing information about the readiness to return the ticket. Refunds for purchased tickets will be made within 14 days of receipt by RTF of the intention to return the ticket.

8.2.3. Other conditions

Refund or replacement of tickets in cases other than those specified in clause 8.2.1. and 8.2.2. above are not possible.

9. COMPLAINTS

Complaints related to the purchase of a ticket in the RTF ticketing system can be submitted to the support team at the email address [email protected]

RTF is not the Organizer of the events for which it sells tickets, therefore the provisions of paragraph 9 of these Rules apply to complaints related to the return and booking of tickets.

10. RESPONSIBILITY

RTF is responsible for tickets purchased from rtticket.com only. Tickets purchased from other parties, purchased at unofficial points of sale or through third parties not authorized to sell and distribute tickets may not be valid.

The Organizer is responsible for the event organized by him, including its holding and course, as well as for allowing the Customer to participate in the event.

11. GOVERNING LAW

Ticket transactions and all activities referred to in these rules are subject to the provisions of the laws of the UK.

12. PERSONAL DATA

The rtfight.com website and RTF process personal data provided by Clients in the places provided for this in accordance with applicable law and in accordance with the privacy policy contained in Annex 2 to the Regulations.

The personal data of the Clients are disclosed to the Organizers only in cases provided for by the Regulations, for the purposes related to the execution of Transactions and the Organization of the event. In other cases, with the prior consent of the data subject.

It is forbidden to use the information specified in this paragraph for commercial purposes, which consists in advertising in any form of the Client's activity carried out outside the rtfight.com website.

This rules shall apply from May, 1 2025